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Cancellation Policy

1. General Cancellation Terms

  • Cancellations up to 2 weeks before the event will receive a full refund of the deposit.

  • Cancellations less than 2 weeks before the event will not receive a deposit refund but will retain the deposit as credit for a future event.


2. Final Confirmation

  • Confirmation of guest numbers, event time, and location is required 7 days before the event.

  • The final invoice will be issued 5 days before the event and must be paid 3 days before the event. Failure to pay will result in event cancellation and loss of the deposit as credit.


3. No-Show Policy
If the client fails to pay the final invoice by the due date, Chef's Counter will not attend the event, and the deposit will not be credited for future use.

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